Administrative Analyst (CME)

GENERAL INFORMATION:

Accommodation: Student Housing (IMPA Tech)
Position: Administrative Analyst 1
Salary: R$ 4,851.57
Number of vacancies: 1
Location: Downtown, Rio de Janeiro – RJ
Regime: CLT
Type of Contract: Face-to-face
Working hours: 8 a.m. to 5 p.m., Monday to Friday

MAIN DUTIES AND RESPONSIBILITIES:

Support the Student Housing Coordination Office in the administrative, operational, and financial management of the housing units;
Monitor the performance of outsourced services for cleaning, building maintenance, air conditioning, pest control, laundry, property security, and other housing-related contracts;
Monitor compliance with Service Level Agreements (SLAs) by conducting inspections, using checklists, and proposing continuous improvement measures;
Develop and monitor performance indicators (KPIs), consolidating information to support the coordination team’s decision-making;
Perform administrative oversight of contracts, including their term, documentation, measurements, amendments, and monitoring of contractual obligations;
Verify invoices, bills, and receipts, as well as submit payment requests and track payments in the institution’s systems;
Support the procurement and service contracting processes by requesting quotes, monitoring suppliers, and tracking deliveries;
Maintain contact with suppliers and service providers to monitor requests, resolve outstanding issues, and ensure the quality of the services provided;
Monitor the maintenance of the Student Housing facilities, furniture, appliances, and other assets, and recommend replacements, repairs, or purchases as needed;
Monitor inventory levels of consumables, cleaning supplies, maintenance supplies, and fixed assets by conducting periodic inventories and tracking usage;
Organize, digitize, and keep up to date the administrative documentation related to coordination, contracts, processes, and physical and electronic files;
Prepare spreadsheets, management reports, presentations, flowcharts, operating procedures, and other administrative documents;
Support the management of the operational team by monitoring attendance, time sheets, training, onboarding of new employees, and other administrative tasks related to outsourced teams;
Support the planning and logistics related to students’ move-in, stay, and move-out from the Student Housing, including occupancy tracking, moves, and administrative records;
Assist students, employees, and suppliers by providing guidance and referring their requests to the appropriate departments;
Conduct periodic inspections of residential units, common areas, and support spaces, documenting nonconformities and monitoring the implementation of corrective actions;
Develop and monitor administrative processes with the aim of standardizing routines and continuously improving the services provided;
Perform other related duties consistent with the nature of the position and the needs of the Student Housing Coordination Office.

MINIMUM REQUIREMENTS FOR THE POSITION:

Bachelor’s degree in Business Administration, Engineering, or a related field;
Experience in administration and facilities management;
Experience in customer service;
Advanced Excel;
Mastery of the Office Package.

DESIRABLE REQUIREMENTS FOR THE POSITION:

Experience in administrative and financial routines and controls;
Experience in the ERP system Protheus and the like;
Experience in the hospitality or condominium industry.

Application deadline:
August 16, 2026

Final Results

1st place – Luana M. Menezes
Mondays place – Ananda M. de Mendonça
Tuesdays place – Diego R. de Sá Pires

See the announcement