Ombudsman
IMPA is expanding its structure with responsibility and dialog with society. With this in mind, it is innovating by proposing the installation of an Ombudsman’s Office to monitor the construction of its new campus. In this way, it aims to expand the listening space with residents and institutions linked to the project.
Recognizing that a project of this size will have an impact on the surrounding area, one of the important measures to minimize this is to seek practical impact reduction measures and greater predictability. This instance will serve as a point of balance and cooperation in the search for possible and necessary understandings during the period of intervention on the ground.
The Ombudsman brings the fullest reference to a citizen listener, with a spirit of the common good, capable of promoting dialogues in the public interest that involve IMPA’s intervention. The Ombudsman will have access to IMPA’s highest decision-making bodies.
Without replacing the institutional channel, its contribution reinforces institutional communication access and reaffirms an instance of understanding and monitoring the whole process.
Contact the ombudsman: